When
will my order leave the warehouse?
Does DPD deliver
on weekends?
Do you refund
shipping charges?
GENERAL POLICY
Orders placed on store.drmartens.co.uk will normally ship the same day (Monday - Friday) providing the order is placed and credit card
authorization has been received prior to 1pm. However, during busy periods this may take longer. We ship all packages using DPD
What
will I be charged for shipping and handling?
We have a flat shipping charge of £3.95 for all orders under £50. Orders over £50 will ship free of charge
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When will my order leave the warehouse?
Order placed prior to 1pm will usually leave the warehouse the same day (Monday - Friday), however during busy periods this may be longer. Any items that cannot be shipped within this timeframe will be clearly marked on our product description pages,
and at checkout.
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Does DPD deliver on weekends?
DPD does not deliver on Saturday or Sunday. Business days are Monday
through Friday. So if you place an order for next-day delivery and it
leaves our warehouse on Friday, it will be delivered on Monday, the next
business day.
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Do you
refund shipping charges?
Shipping charges are refunded if:
We ship an incorrect product
A product was shipped from our warehouse broken or defective
A product was damaged during shipping
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